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Systems and Data Quality: Taming the Beasts to Ensure Great Customer Experience

December 3, 2019

According to Experian's 2018 Global Data Management Benchmark Report, 89% percent of U.S. executives believe inaccurate data is undermining a good customer experience. Systems alignment and data quality may seem harmless enough, but they become a two-headed monster when things get out of control. That tangled mess translates into lack of customer insights.  Hear the experts talk about how they have been able to tame their systems and data, transforming these beasts into powerful information to drive superior customer experience.

Speakers

Hilary Headlee
Head of Sales Operations + Enablement
Zoom Video Communications

Clark Green
Vice President Operations & Enablement
Xactly Corp

Brandon Roberts
Senior Director, Sales Operations
MindBody

Kimberly Corie
Sr Analyst Sales Solutions, Process​, ​Architecture​​ & Acceleration
Verizon

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